As a Zoho One customer, you will appreciate the ROI offered on this subscription with access to the 50+ Apps, collectively known as the Business Operating System! Many companies run their entire end to end operations on this integrated platform, enjoying the many benefits of seamless data-sharing between their various departments, all from a single vendor and a single sign-on.

Well, guess what, the interface to managing all these Apps has just been given a face lift that has transformed navigation by providing one unified view!

Watch the video below to get an idea on how this can improve your set up and get in touch if you need it enabled for your subscription, or indeed, if you would like us to provide free recommendations on configuration tips.

• Generate Leads from various sources, including smart web forms, social integration and marketing campaigns
• Enrich Leads using Zia, the Artificial Intelligence built into Zoho and available across the entire platform
• Distribute Leads automatically to Sales Reps based on pre-defined Workflow Rules
• Nurture Leads through multi-channel communications
• Identify quality leads and convert them to Deals with a single click
• Use built-in analytics to measure the Leads, Conversion Rates on Sources and Sales Reps, as well as Cost per Acquisition (CPA)

• Leads can be converted to Contacts once there is a business opportunity and they become potential customers
• Omni-channel engagement that brings the customer closer and unifies your team across Sales, Support and Marketing
• Customer-facing teams communicate internally in real time on a single database that ensures consistent customer experience
• Empower your teams by leveraging insights and intelligence across all customer touchpoints
• Improve your business processes from prospecting to payments using automated, efficient workflows
• Be productive on the go with access to a full range of mobile applications

• An Account is a Company or a Department that can have multiple Contacts linked to it
• Cater to different needs of the same Organisation by setting up parent-child relationships
• View all transactions in one place from sales orders to invoices and payment details within the account
• Segment accounts based on recency, frequency, and monetary value
• Closely manage accounts under your control
• Discover deeper insights about the accounts that you manage with built-in analytics

• Create a Deal for a confirmed business opportunity
• Identify and focus on Deals that are likely to close, using Zia and it's AI capabilities
• Increase up-selling and cross-selling
• View Deals by Stage and progress through Sales funnel easily
• Create Quotes based a Product Catalogue 
• Build fully customisable sales processes for your organization