Mercer Lal Ltd., Berkshire, England - Insights #zoho books

Introducing Zoho Subscriptions

Thu, 30 Mar 2023 16:44:37 +0100

Managing a subscription-based business can be a daunting task, from keeping track of payments to managing cancellations and upgrades. This is where Zoho Subscriptions comes in handy. Zoho Subscriptions is an online subscription management software that simplifies subscription management and billing for businesses of all sizes. In this blog post, we will introduce Zoho Subscriptions and showcase a use-case to demonstrate how it can benefit businesses.

Zoho Subscriptions is an all-in-one subscription management software that simplifies the entire subscription process. With Zoho Subscriptions, businesses can manage subscriptions, handle billing and invoicing, process payments, track customer information, and more. The software offers flexible pricing plans to suit businesses of all sizes, and its intuitive interface makes it easy to use for both businesses and their customers.

Use Case:

Let’s consider a use case of a software company that provides a SaaS platform. The company offers monthly and yearly subscription plans, each with different features and pricing. Managing the subscriptions, billing, and payments for this platform can be a challenging task, especially if the customer base is large.

By using Zoho Subscriptions, the company can easily manage their subscriptions, billing, and payments. The software allows them to create and manage different subscription plans for their customers, with customizable pricing and features. They can also set up automatic billing and payment reminders, reducing the risk of late payments and missed renewals.

With Zoho Subscriptions, the company can easily track the payment history of each customer, and view metrics such as churn rate and customer lifetime value. The software also provides detailed reports on subscription revenue, refunds, and taxes, making it easy for the company to keep track of their finances.

Zoho Subscriptions offers a wide range of reports that provide valuable insights into subscription revenue, customer behavior, and more. Here are some of the reports available in Zoho Subscriptions:

Subscription Revenue Report - This report provides a summary of the subscription revenue for a particular period, including the total revenue, new subscriptions, renewals, and cancellations.
Refunds Report - This report shows the details of all the refunds processed during a particular period, including the refund amount, customer name, and reason for the refund.
Customer Activity Report - This report provides a summary of the customer activity for a particular period, including the number of new customers, customer churn rate, and customer lifetime value.
Payment Method Report - This report shows the payment methods used by customers to make payments, including credit card, PayPal, bank transfer, and more.
Subscription Plan Report - This report provides a summary of the subscription plans offered by the business, including the number of subscribers for each plan, revenue generated by each plan, and more.
Tax Report - This report shows the details of the taxes collected and paid during a particular period, including the tax amount, tax rate, and customer name.
Invoice Aging Report - This report provides a summary of the outstanding invoices and their aging, allowing businesses to track overdue payments and take appropriate action.
Product Report - This report shows the details of the products sold during a particular period, including the product name, quantity sold, and revenue generated.

Subscriptions Dashboard

These reports are customizable, allowing businesses to choose the data they want to include and filter the data based on various criteria. Moreover, Zoho Subscriptions also provides real-time analytics and dashboards, enabling businesses to monitor their subscription metrics and performance in real-time.

Moreover, Zoho Subscriptions is designed to integrate seamlessly with other Zoho products such as Zoho CRM and Zoho Books, allowing the company to streamline their workflow and automate various processes. By integrating Zoho Subscriptions with Zoho CRM, the company can track customer interactions, sales data, and customer feedback, providing valuable insights into customer behavior and preferences.

Zoho Subscriptions integrates with a variety of payment gateways, providing businesses with a choice of options to process payments. Here are some of the payment gateways that Zoho Subscriptions integrates with:

PayPal - Zoho Subscriptions supports both PayPal and PayPal Pro, allowing businesses to accept payments from customers worldwide.
Stripe - Stripe is a popular payment gateway that Zoho Subscriptions integrates with, providing businesses with a reliable and secure payment processing solution.
Authorize.net - Authorize.net is a payment gateway that provides businesses with a wide range of payment processing options, including credit card, eCheck, and more.
Razorpay - Razorpay is a payment gateway that supports multiple payment modes, including credit card, debit card, and net banking, making it an ideal choice for businesses in India.
2Checkout - 2Checkout is a payment gateway that provides businesses with a range of payment processing options, including credit card, PayPal, and more.
Braintree - Braintree is a payment gateway that provides businesses with a secure and reliable payment processing solution, supporting credit card, PayPal, and more.

Payment Gateways

These payment gateways offer a range of payment options, making it easy for businesses to process payments from customers worldwide. Moreover, Zoho Subscriptions also provides built-in support for multiple currencies, allowing businesses to accept payments in different currencies and convert them into their local currency automatically.

Conclusion:

Zoho Subscriptions is an excellent subscription management software that simplifies the entire subscription process for businesses. With its intuitive interface, flexible pricing plans, and powerful features, Zoho Subscriptions is an excellent choice for any business looking to streamline their subscription management and billing processes. Whether you're a small business owner or a large enterprise, Zoho Subscriptions can help you manage your subscriptions, billing, and payments with ease.

Get in touch if you would like to leverage Zoho Subscriptions for your business and sign up for a trial account here.

TSL - Zoho Books

Tue, 08 Sep 2020 23:18:11 +0100

Mercer Lal is proud to have partnered with Zoho Corporation, implementing the entire range of 45+ applications in the ecosystem. One of these applications is Zoho Books, where we offer configuration expertise, outsourced bookkeeping services, financial intelligence and integration to Zoho CRM, as well as third-party solutions. At TSL, we are implementing Zoho One, and have completed a CRM audit, resulting in finely tuned Leads, Contacts, Accounts and Deals Modules, incorporating data integrity with Validation Rules and automation using Workflows. Currently we are involved in a migration project, replacing PeachTree with Zoho Books & Inventory and have just completed matching balances for 2019. The next phase will see Zoho Books brought up-to-date with 2020 transactions and we expect TSL to be fully using just Zoho, by end of this year. Future phases include building custom Apps using Zoho Creator for Vehicle maintenance, Driver schedules, Warranty management and other bespoke requirements.

MESA - Zoho One

Tue, 08 Sep 2020 22:30:35 +0100

Mercer Lal is proud to have partnered with Zoho Corporation, implementing the entire range of 45+ applications in the Zoho One ecosystem.

One of these applications is Zoho CRM, which lies at the heart of the ecosystem and integrates with other applications like Books, Desk, Meetings, Marketing Hub etc.

At MESA, we are implementing Zoho One, starting with the CRM which involves migrating of data from their previous system. This includes data preparation, segmentation, global updates and customisation in Zoho for accurate field mapping. Quite unique to this migration is the importing of historical data which would normally have been beyond budget!

Once Zoho CRM has been implemented, we will be integrating a quotation management tool (Quotewerks) to manage the configure, price, quote (CPQ) process, which will automatically create a Deal, based on the actual quote sent.

Email marketing will also be integrated through an existing platform (Constant Contact) to bring in all the analytics on Open Rates, Bounce Backs, Click Throughs, Opt-Outs etc.

This will be followed by migration of their current accounting system to Zoho Books.

Further phases include Zoho Marketing Hub integration with their website for managing customer journeys, SEO and lead management, as well as many other Zoho Apps.

Financial Intelligence

Tue, 07 Apr 2020 23:19:59 +0100

As a small business we are faced with growth challenges that require us to be astute and optimise our resources. One key department is our Accounting, which needs to focus more on financial intelligence, rather than just compliance.

We can try and hire highly trained experts, or we can outsource! There are many benefits to outsourcing, and although this article features a Zoho Books logo, the points mentioned below are equally relevant to Sage 50, Xero, QuickBooks, Tally, Peachtree, MS Dynamics or any other platform.

TIME & COST SAVINGS

Hiring, training and supervising bookkeeping or accounting staff is a massive overhead, both in terms of time spent and salaries. Even partial Outsourcing can help you save valuable time and minimise recurring costs, thereby growing your business profitability.

FLEXIBILITY

With employee salaries you are committing to fixed costs and all the associated overheads, whereas outsourcing becomes a variable cost, which you can throttle up or down and scale, as required.

EXPERTISE

Small businesses can't attract, let alone afford, expensive, highly trained resources. Outsourcing can empower your existing back office staff by giving them the help they need to move into more productive positions.

MANAGEMENT INTELLIGENCE REPORTING

A powerful advantage of outsourced accounting is that you will get access to timely and accurate information, and most importantly, management intelligence reports that will drive action to improve profits.

LEVELS OF OUTSOURCING

So, what are your options, should you decide to help your existing staff?

Level 1. As a start, ensure that you are using a feature-rich, web-based tool like Zoho Books, Xero or Quickbooks online, which can grow with your business. This usually comes with some basic training to help with the initial set up, and ensure you opt for on-going support.

Level 2. Subscribe to a part-time or full-time BookKeeper, which will also help move any existing staff to more productive roles. Outsourcing this routine task, ensures you don't need to supervise or worry about it becoming a single point of failure.

Level 3. Leverage a full service Accounting service that will help with actionable insights, fraud detection, risk mitigation and strategic decision making to drive profitability. This will be based on real data analytics and answer questions on marketing initiatives, pricing, cost per acquisition and operational processes.

Outsourcing is a fully managed service offered by Mercer Lal, so get in touch and we will help reduce your costs, increase your sales, optimise your efficiencies and improve your bottom line!